top of page

Right of withdrawal


You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of cancellation, you must contact Martin Queder, Breitenleerstraße 400/105, 1220 Vienna, Austria, Tel: +43 676 9667879, email: by means of a clear statement (e.g. a mailed item Letter or email) about your decision to cancel this contract. You can use the attached model withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.


Consequences of cancellation


If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.


You must return or hand over the goods to us immediately and in any event no later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the one-month deadline. We bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods. End of revocation


The withdrawal form


Model cancellation form (If you want to cancel the contract, please fill out this form and send it back.) To Martin Queder, Breitenleerstraße 400/105, 1220 Vienna, Austria, email: :


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

(Name of the goods, order number and price, if applicable) ……

Ordered on (*): date ……… .......

Received on (*): Date ……… ......

Name of the consumer (s) …… ........…

Address of the consumer (s)… ........ ……

Signature of the consumer (s) ... ........ …… (only if notified on paper) Date… ..... …………….

(*) Delete where inapplicable


bottom of page